We'll Pick It Up
We'll Service It
We'll Drop It Off
Ford Pickup & Delivery
It's part
of You Mode.
The convenience of owning a
Ford. Made just for you.
Here, Owners Mean the World
There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery* is one more. Just tell your dealer when and where you'd like to have your Ford picked up - home or work - and we'll come get it, service it at the dealership and return it to you.
* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
How long will service take?
Every service is different. You'll discuss timing when you book your appointment.
Will my vehicle only get service at the dealership I choose?
Yes.
Is the Ford Pickup & Delivery program available for all repairs?
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
How do I know which maintenance services I need?
Please refer to your Owner's Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Are there any distance restrictions for Ford Pickup & Delivery?
Distance restrictions may apply. Contact Davidson Ford to confirm.
How much does Ford Pickup & Delivery cost?
Ford Pickup & Delivery is complimentary*. When you need service, Davidson Ford dealer will pick up and return your vehicle.
* Ford Pickup & Delivery is offered by Davidson Ford and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Am I eligible for Ford Pickup & Delivery Service?
All FordPass® Rewards members are eligible for this service. The number of times you can use the service depends on your membership Tier. You can sign up for FordPass Rewards here or when you download the FordPass App.*
* FordPass App, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.
Can Ford Pickup & Delivery be used with Roadside Assistance?
Not at this time.
Will I get a loaner vehicle?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
How do I resolve billing issues?
All billing and payment questions should be directed to Davidson Ford.
How do I make changes or cancel my Ford Pickup & Delivery time?
Contact Davidson Ford directly.
Can I change my Ford Pickup & Delivery location?
Contact Davidson Ford directly.
Who can I talk to if I have any issues with my Ford Pickup & Delivery service?
Contact Davidson Ford directly.